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ETNO
European Telecommunications Network Operators' Association

2011

| ETNO

RD358 - ETNO Reflection Document - Response to the public consultation on the ePrivacy Directive: circumstances, procedures and formats for personal data breach notifications

Data breach notification systems must remain valuable for end-users and excessive notifications, without due cause, must be avoided. “Undue delay” in notification to individuals should be the shortest period possible but it may not be appropriate to define a specific timeframe in legislation. Standardized notification forms may be useful when notifying authorities. However, flexibility around communicating with subscribers/individuals should be allowed.


Executive Summary:

  • Data breach notification systems must remain valuable for end-users and excessive notifications, without due cause, must be avoided. It is important that end-users do not lose confidence in telecommunication services.
  • “Undue delay” in notification to individuals should be the shortest period possible but it may not be appropriate to define a specific timeframe in legislation. Notification of an incident to national authorities can, however, occur at the early stage of the process.
  • Standardized notification forms may be useful when notifying authorities. However, flexibility around communicating with subscribers/individuals should be allowed as there are differences according to the type of emergency, technical complexity and the number of persons to be contacted.


Members & Observers - View companies map

  • A1 Telekom Austria Group
  • Albtelecom
  • Altice Portugal
  • BH Telecom
  • BT
  • CYTA (Cyprus Telecommunications Authority)
  • Deutsche Telekom AG
  • Eir
  • Elisa Communications Corporation
  • GO Plc (Malta)
  • Hrvatski Telekom
  • Koninklijke KPN
  • Magyar Telekom
  • Makedonski Telekom
  • Orange
  • Orange Polska
  • OTE
  • POST Group
  • Proximus
  • Síminn (Iceland Telecom Ltd.)
  • Slovak Telekom
  • Swisscom
  • TDC
  • TDF
  • Telecom Italia
  • Telefónica
  • TELEKOM ROMANIA COMMUNICATIONS S.A.
  • Telekom Slovenije
  • Telenor
  • Telia Company
  • Turk Telekom
  • Vivacom
  • AT&T
  • Cisco
  • Ericsson
  • Huawei
  • Nokia
  • Prysmian Group
  • Qualcomm Europe Inc.
  • Verizon

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