08 April, 2022

ETNO supports EU-Ukraine Operators’ Statement on connectivity for Ukrainian refugees

Brussels, 8 April 2022 – ETNO, the Association representing Europe’s leading telecom operators, is proud to support today’s “Joint Statement by EU and Ukrainian Operators on connectivity in support of refugees from Ukraine”. 

Connectivity is the cornerstone of our societies and it becomes a lifeline during times of crisis. Already in February, as soon as the war against Ukraine started, European telecom operators immediately stepped in with extensive voluntary measures. Such measures included providing free or heavily discounted connectivity for Ukrainian people resident in the EU and for incoming refugees. Telecom operators also set up free wi-fi hotspots, local SIM cards and a series of humanitarian actions.

Among others, the following ETNO members signed the Joint Statement*: Deutsche Telekom Group, Proximus Group, Telenor Group, Telia Company, TIM Group, Telefónica Group, Orange Group, KPN, BICS, BT. Yet more telecom operators are expected to join in the coming days.

Today’s Joint Statement shows the resolve of European telecom operators in continuing to support people in need. As the crisis unfolds, we will remain actively engaged with governments and EU institutions to ensure that refugees continue receiving the help they need.

ETNO thanks Executive Vice-president Vestager and Commissioner Breton for their leadership. We also thank DG Connect and BEREC for their hard work and we look forward to continuing collaborating on these extremely important matters.


More information

Joint Statement

European Commission Press Release


Media inquiries

Alessandro Gropelli, Deputy Director General - Strategy and Communications, ETNO

gropelli@etno.eu; +32 (0)476 94 18 39 

Gabriel Daia, Communications Manager, ETNO

daia@etno.eu; +32 (0)483 50 98 86

* updated on 11 April 2022

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